Terms of Service

1. 1. About Our Services

      Closets Northwest is a -based business. We design, build, and install custom closet systems and related home organization solutions. This Website does not sell products directly or process online transactions or payments. Any pricing, timelines, materials, or project details shown on the Website are general estimates only and are not binding quotes. Actual project scope, pricing, and terms are established through an in-home or virtual consultation and a separate signed proposal or service agreement, which will govern the specific project you agree to.

   2. Use of the Website

      You may use this Website only for legitimate purposes and in accordance with these Terms. You agree not to:
      1. Use the Website in any way that violates applicable federal, state, or local law
      2. Attempt to gain unauthorized access to any portion of the Website, our servers, or any connected systems
      3. Interfere with or disrupt the operation of the Website or the servers or networks used to make it available
      4. Use any automated system, including bots, scrapers, or spiders, to access the Website for any purpose without our prior written permission
      5. Copy, reproduce, or republish substantial portions of the Website for commercial purposes without our written consent
      We reserve the right to restrict or terminate your access to the Website at our discretion, without notice, for conduct that we believe violates these Terms or is otherwise harmful to Closets Northwest or other users.

   3. Contact Forms and Information You Provide

      This Website includes forms and contact methods that allow you to request a consultation, ask a question, or otherwise get in touch with us. When you submit information through the Website, such as your name, phone number, email address, or project details, you are providing that information to Closets Northwest, Inc. for the sole purpose of allowing us to respond to your inquiry and discuss your potential project. We do not sell your personal information to third parties, and we do not share your contact information with unrelated businesses for their own marketing purposes. Details on how we collect, use, and protect information submitted through this Website, including our employing cookies and similar technologies, are set out in our Privacy Statement and Cookie Guidelines, which are incorporated into these Terms by reference.

   4. Advertising and Retargeting

      Closets Northwest may use website analytics and retargeting technology, such as advertising pixels, to show our own ads to visitors who have previously viewed this Website. This retargeting is used exclusively to promote Closets Northwest, Inc.’s own custom closet systems and services. We do not permit this data to be used to advertise on behalf of unrelated third parties, and we do not resell visitor or advertising data to other companies. Additional detail on the specific tools and cookies involved is available in our Cookie Policy.

   5. Intellectual Property

      All content on this Website, including text, graphics, logos, photographs, project images, and design layouts, is the property of Closets Northwest, Inc. or its licensors and is covered by applicable copyright, trademark, and other intellectual property laws. You may view and print pages from the Website for your own personal, non-commercial use in evaluating our services. You may not otherwise reproduce, distribute, modify, or create derivative works from any content on this Website without our prior written permission. Photographs of completed projects displayed on this Website may depict real client homes. These images are used with the applicable client’s permission and are provided for illustrative purposes only. Individual results, layouts, and finishes will vary by project.

   6. Third-Party Links

      This Website may contain links to third-party websites, such as material suppliers, rating platforms, or social media pages. These links are provided for convenience only. Closets Northwest does not control and is not responsible for the content, privacy practices, or terms of any third-party website, and including a link does not imply our endorsement of that site.

   7. No Warranties Regarding Website Content

      This Website and its content are provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied. While we make reasonable efforts to keep information on this Website accurate and current, we do not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components, or that any information presented, including pricing estimates or availability, is complete or current at all times. Any warranties applicable to installed closet systems or completed work are governed exclusively by the written proposal or service agreement signed between you and Closets Northwest, not by this Website.

   8. Limitation of Liability

      To the fullest extent permitted by applicable law, Closets Northwest, Inc., along with its owners, employees, and agents, will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of, or inability to use, this Website, even if we have been advised of the possibility of such damages. Our total liability for any claim arising from your use of the Website is limited to the greatest extent permitted by law. Nothing in this section is intended to limit any rights or remedies you may have under a separate signed service agreement or proposal for an actual closet design and installation project.

   9. Indemnification

      You agree to indemnify and hold harmless Closets Northwest, Inc., its owners, officers, employees, and agents against any claims, damages, losses, or expenses, including reasonable attorneys’ fees, arising out of your misuse of the Website or your violation of these Terms.

   10. Changes to These Terms

       We may update these Terms from time to time to reflect modifications to our practices or for legal or operational reasons. When we do, we will revise the “Last Updated” date at the top of this page. Your continued use of the Website after any changes take effect constitutes your acceptance of the revised Terms.

   11. Governing Law

       These Terms are governed by the laws of the State of Washington, without regard to its conflict of law rules. Any disputes resulting from these Terms or your use of this Website will be subject to the exclusive jurisdiction of the state and federal courts located in Spokane County, Washington.

   12. Severability

       If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions of these Terms will remain in full force and effect.

   13. Contact Us:

       If you have any questions about these Terms, please contact us: [email protected] Closets Northwest, Inc. 7826 N. Market St. Suite B Spokane, WA 99217 Website: https://closets-nw.com/